QUALITY POLICY
QUALITY POLICY: AMERICAN DOUGLAS METALS
To be the best possible supplier partner to our customer’s each and every opportunity by utilizing the knowledge, integrity, and commitment of our employees and staff, as well as the methodologies of continuous improvement, enabling us to exceed our customers’ expectations in quality, delivery, and value both today and tomorrow. While maintaining this level of service to our customers, ADM pledges to provide its employees with a safe work environment fostering growth and success, thus enabling them to deliver only the highest level of customer service, making American Douglas Metals the right choice for your metal needs. As an ISO 9001:2015 certified company, ADM adheres to the highest international standards of quality management, ensuring that we continually improve our processes and provide exceptional products and services to meet customer requirements.
If you feel that we are not abiding by this quality policy, you should contact us immediately.